There are other things that can affect the success of a company besides the power of the leader, it is called employee engagement. Are you already familiar with this term?
Employee engagement is where every employee has a strong commitment to their work, the company's goals, and the values of the company so that they will be enthusiastic and work hard not only because they are paid, but because they want to give something valuable for the company
Companies with strong employee engagement tend to be able to work better and provide better work results. Check out the following benefits of employee engagement!
More Productive. Employees who feel engaged and connected to the company will provide better work performance. This is because there is a sense of pride and involvement in the company's movement so that employees will feel they have a stake in the success of your company. Feeling happy and feeling appreciated will have a good effect on performance in general so that the company will also feel a very positive result.
Retaining the Best Employees. With strong employee engagement, employees will provide better performance. If they survive it will certainly be a very valuable asset.
Employee Engagement Increases Customer Satisfaction. Happy employees are the most appropriate employees to deal directly with consumers. Why? Because employees like this have seriousness in what they do. Positive spirit in employees like this will be very good when in contact with consumers and of course will provide good service as well. Employees who believe that their work is important will provide a better customer experience, thereby increasing customer satisfaction.
Strengthening Corporate Culture. Corporate culture usually determines the direction and processes that occur within the company. When employees have a sense of ownership and value, they will automatically work according to your company culture. Of course, when everything is synchronized at the same work rhythm and value, productivity will increase dramatically and the level of employee job satisfaction will be maintained at a high level. Ideally, when every employee holds tightly to the values and culture of the company, the company's performance will increase.
Have you had employee engagement with your current company?